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Company: ShopRite
Location: South Africa
Closing Date: 08 August 2025
Purpose of the Job
OK Franchise is looking to employ an Administration Clerk in the Windhoek Divisional Office to fulfil a range of administrative and support duties for the OK Franchise division.
The role is highly collaborative, partnering with team members to understand their needs to deliver the right solutions, while acting as a trusted partner.
Day-to-day responsibilities include engaging with team members and their requests, assisting with invoices, preparing documentation and correspondence, organising meetings, booking travel and overseeing the general running and efficiency of the teams.
This role is well suited to an organised individual, who has a keen interest general office administration in a fast-paced FMCG environment.
Job Objectives
- • Execute the efficient running of the teams including planning, coordinating and managing administrative procedures and systems to ensure a well-maintained office environment that meets the requirements of the team.
- • Assist with the invoicing process: getting it signed off and submitted for payment.
- • Execute administration, inclusive of minuting team meetings.
- • Assist with onboarding: Ensure new employees have all their required resources and systems set up; including IT equipment and stationery, email accounts, teams and mailer groups. Work with the Head of Talent to ensure all employees are taken through the onboarding process.
- • Support with all arrangements related to managing office culture initiatives.
- • Gather, compile and prepare data for reporting.
- • Manage all travel requests and accommodation bookings for the team.
- • Coordinate all facilities requirements for the hosting of events and workshops.
- • Coordinate with contractors and arrange related office requirements to ensure a well maintained and functional office space.
- • Proactively work to support the team in the achievement of their strategic goals.
- • Information and process management: document, develop and organise departmental processes and organise information.
- • Implementing administrative systems/processes.
- • Assisting with creating and following up on POs.
- • Creating and maintaining MAPP Profiles.
- • Assist with store stock-take notifications & inform all relevant stakeholders.
- • Assign daily customer query tickets to the Order Fulfillment team.
- • Arrange new equipment for Operational store staff.
- • Arranging staff transport within the Order Fulfillment team.
- • Update the equipment inventory within the teamQualifications
- Grade 12 certificate or equivalent
- Diploma in Office Management or equivalent
Experience
- +2 years’ experience in an administration role with good exposure and knowledge of general administration office practices, tools and processes
Knowledge and Skills
- Strong level of proficiency with MS Office (Outlook, Excel, Word, PowerPoint)
- Extensive and well-rounded experience providing administrative and organisational support to a senior leadership team and engaging with clients and stakeholders across functions and levels.
- Experience in a retail or FMCG environment
