Coca Cola: Administrative Assistant

Company: Coca Cola Beverage South Africa

Location: South Africa

Closing Date: 08 April 2026

Job Description

An exciting vacant position has arisen at East Africa Bottling Share Company-Ethiopia for the role of Administrative Assistant- People & Culture. East Africa Bottling Share Company (EABSC) works with the world’s most cherished trademark; invests in the most sophisticated production system in the world and employs people who are prepared to work with passion and focus. The position is structured to report to the People & Culture Director.

Key Purpose Statement 

To provide efficient and professional administrative support to the People and Culture function by ensuring accurate employee file management, effective coordination of expatriate services and events, and seamless office and data management.

The role is responsible for organizing People and Culture processes, preparing documentation, optimizing resource utilization, and delivering high-quality customer service through strong interpersonal and communication skills, while leveraging sound computer proficiency to support overall People and Culture operations.

Key Outputs and Accountabilities

Coordinate all aspects related to point of material for the portfolio of accounts.

Support Key Account Manager with order taking from national and regional customers to drive volume growth.

Provide support on the Business-to-Business (B2B) ordering system by conducting daily checks to identify and resolve systematic pricing discrepancies.

Manage key account queries and resolve historical or built-up pricing claims resulting from systematic pricing discrepancies to ensure timeous resolution of customer claims.

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Review daily reports (e.g out of stock, sales performance, new store openings and sales out data etc), and highlight execution gaps and opportunities to support critical decision making.

Coordinate all internal and external customer meetings and prepare post customer interaction reports to highlight critical action items.  

Support Key Account Manager with administrative tasks related to Strategic Projects and plans (e.g., New Product Launches).

Track and review channel or customer business plans on a regular basis, to ensure opportunities identified are delivered.

Assess promotional grid key outcomes to ensure that opportunities are captured as identified through category data sources (per category, per customer, per banner, per region).

Support with internal engagements and ensure that the Key Account Manager is kept informed of attributes from marketing, Monster Energy, The Coca-Cola Company, E-Commerce Teams, Prenbev, Finance, Operations, etc.Skills, Experience & Education

Qualifications and Experience

  • National Diploma in Sales and Marketing or equivalent.
  • 2 – 3 years’ administrative experience in a sales environment. 
  • MS Office Computer literacy (MS Word, MS Excel and MS PowerPoint).
  • Numeracy proficiency
  • High attention to detail and solid administrative skills.
  • Ability to perform under pressure.

Preffred Skills :

  • Strong administrative and organizational skills with high attention to detail
  • Effective planning and time management abilities
  • Excellent interpersonal and communication skills (written and verbal)
  • Ability to handle confidential and sensitive information with discretion
  • Good customer service and employee support skills
  • Proficiency in computer applications (Microsoft Office: Word, Excel, PowerPoint, Outlook)
  • Strong data management and record-keeping skills
  • Adaptability and flexibility in a fast-paced work environment

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