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Company: Department of Employment and Labour
Location: South Africa
Are you looking to kickstart your career in the South African public service? The Department of Employment and Labour has officially opened applications for Client Service Officers: UIF.
With a competitive starting salary and multiple openings, this is a prime opportunity for entry-level job seekers. Most importantly, no previous experience is required, making this one of the most accessible government vacancies currently available.
Position Overview
- Role: Client Service Officer: UIF (X6 Posts)
- Salary: R269 499 per annum
- Closing Date: 14 April 2026
- Deadline Times: 16:00 for walk-in applications; 23:59 for online submissions.
Requirements & Qualifications
To qualify for this role, the department looks for a solid foundation rather than years of professional history. You will need:
- Education: A Grade 12 or Senior Certificate.
- Knowledge Base: A basic understanding of the Unemployment Insurance Act, Public Financial Management Act (PFMA), POPIA, and the Batho Pele Principles.
- Key Skills: Strong interpersonal skills, telephone etiquette, computer literacy, and the ability to handle conflict and time management effectively.
Core Duties and Responsibilities
As a Client Service Officer, you will be the first point of contact for citizens seeking assistance. Your daily tasks will include:
- Providing professional screening services.
- Processing applications for UIF Benefits.
- Registering payment continuation forms.
- Assisting with general administrative functions to ensure efficient service delivery.
How to Apply: The Essential Checklist
The Department is very specific about the application process. Failure to follow these instructions will lead to immediate disqualification.
1. The New Z83 Form
You must use the latest Z83 application form (obtainable at www.gov.za/documents).
- Ensure the form is fully completed, initialed, and signed.
- Note: All fields in Section A, B, C, and D must be completed in full.
2. Document Formatting
- The “One PDF” Rule: Your signed Z83 and your updated CV must be combined into one (1) single PDF attachment.
- Disallowed Formats: Do not send Zipped files or JPEG (image) documents, as these will not be accepted.
3. Subject Line Protocol
When emailing your application, the subject line must include the correct job title and the specific reference number for the post you are applying for.
Locations and Reference Numbers
The Department has advertised these roles for specific labour centres. Ensure you quote the correct reference number for your preferred location:
- Komani Labour Centre (X4 Posts) Reference Number: HR4/4/1/05
- Richards Bay Labour Centre (X2 Posts) Reference Number: HR4/4/3/44
- Labour Centre: Kariega but stationed at Joubertina Satellite Office –Ref:HR/4/4/9/16 (X1 Post)
- Labour Centre: Kariega but stationed at Louterwater Satellite Office –Ref: HR/4/4/9/17 (X1 Post)
- Labour Centre: Kariega but stationed at Misgund Satellite Office –Ref: HR/4/4/9/18 (X1 Post)
- Labour Centre: Kariega but stationed at Hankey Satellite Office –Ref: HR/4/4/9/19 (X1 Post)
- Labour Centre: Kariega but stationed at Patensie Satellite Office –Ref: HR/4/4/9/20 (X1 Post)
- Labour Centre: Kariega but stationed at Jeffreysbay Satellite Office –Ref: HR/4/4/9/21 (X1 Post)
- Labour Centre: Kariega but stationed at Humansdorp Satellite Office –Ref: HR/4/4/9/22 (X1 Post)
- Labour Centre: East London- Ref: HR 4/4/10/01 (X1 Post)
- Labour Centre: Kariega – Ref: HR 4/4/10/02 (X1 Post)
Final Important Details
Certification: You do not need to include certified copies of qualifications or ID with your initial application. Only shortlisted candidates will be required to submit these on the day of the interview.
Employment Equity: The Department aims to promote equity through the filling of these posts with respect to gender, race, and disability.
Vetting: Successful candidates will undergo personnel suitability checks including criminal record and qualification verificatio
