Company: Gauteng Department of Health
Location: South Africa
Closing Date: 07 April 2026
- Reference Number : refs/045322
- Directorate : IT Management
- Number of Posts : 1
- Package : R 228 321 per annum Level 05 (Plus benefits)
- Enquiries : Mr Setai R 016 930 3354
Requirements :
Grade 12 certificate or equivalent qualification. A minimum of a 1 Years’ Experience in desktop support would be added an advantage.
Knowledge: Information Technology. Advance Computer Literacy. Innovation and Continuous Improvement. Customer Service Skills.
Duties and Responsibilities:
Perform hands-on fixes at the desktop level. Install and upgrade software, install hardware. Implement file backups and configure system and applications. Perform preventative maintenance. Check and clean workstations, printer and peripherals.
Assist in coordinating special projects including network related. System installation, backup, maintenance and problem solving. Assist and provide support on WAN/LAN and other technology as requested. Monitoring network servers and providing internet and intranet user support. Produce statistics and management reports relating to the regional office.
Take ownership of user problems and follow up the status of problem on behalf of the user. Provide basic training MS office application used within the organization. Logging calls on Track-it system if and when helpdesk operator is not available. Provide IT audits for all IT equipment.
Coaching and Mentoring learners and interns. Provide technical support of all transversal applications. Interpret and translate customer requirements. Perform quality checks & escalate calls. Document problems and resolutions. Participate in all IT projects.
Notes :
Applications should be uploaded online at www.gautengonline.gov.za or http://professionaljobcentre.gpg.gov.za. No faxed application or hand delivery will be considered Applications must be submitted on the new Z83 form. The application form is obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents.
The new Z83 must be fully completed (Please refer on the left side of Z83 special notes for clarity) and must be initialed and signed. On the Z83 application form, the Department where position was advertised should state Department of Health.
According to Department of Public Service and Administration (DPSA) Circular 19 of 2022, applicants are not required to submit copies of qualifications, service certificate and other relevant documents on application. Z83 form must be accompanied by recently updated detailed Curriculum Vitae. All experience should be in chronological order.
