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Company: FNB
Location: South Africa
Closing Date: 08 August 2025
Job Description
To maximise the profitability of the ATMs under your responsibility by ensuring optimal availability, adhering to the bank’s performance standards, and maintaining the highest levels of functionality and compliance.
Hello Future ATM Custodian Self Service
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.
As part of our team in FNB Points of Presence Self Service Delivery, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Role Overview
Are you someone who can load, maintain, and replenish ATM/ADT devices within the SSD region? Can you take full custodianship of ATM/ADT machines and manage their routine operations? If so, this role may be the perfect fit for you.
What Makes You an Ideal Candidate
You should be someone who is self-motivated and capable of working independently. Attention to detail is essential, especially when handling cash. A valid driver’s license without endorsements is required, along with basic technical skills to operate and troubleshoot ATM/ADT machines.
Minimum Requirements
To qualify for this role, you must have at least one year of experience in a retail environment and hold a Grade 12 certificate. Preference will be given to candidates who also possess a National Certificate at NQF Level 5 with 120 credits.
Key Responsibilities
You will be expected to reduce the Rand value of ATM/ADT differences by managing shortages and surpluses, ensuring accurate reporting to the General Ledger. Cost control within budget requirements, such as cell phone usage, vehicle expenses, and overtime management, is essential.
You will monitor self-service device availability using ATM/ADT reports and strive to meet the agreed benchmark uptime. Performance feedback on service vendors such as SBV, BTYES, BMS, DIEBOLD, and CLEANERS will be part of your responsibilities.
Conducting monthly cash and alarm checks on ATM/ADT devices, reporting failures, and maintaining cleanliness standards are crucial duties. Compliance with legislative, audit, and operational policies will be expected. You will also manage your own development to improve competencies and stay aligned with industry trends.
Application & Equity Commitment
Apply now if you are ready to take the next step in your career. We look forward to engaging with you.
All appointments will be made in line with FirstRand Group’s Employment Equity plan. FNB supports the recruitment and advancement of individuals with disabilities. If you wish to disclose your disability information, you may do so voluntarily. The Bank will keep this information confidential unless disclosure is required by law.
