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Company: Senwes
Location: South Africa
Closing Date: 25 October 2025
Job Description
JDI is looking for an energetic, customer service orientated and administrative-skilled person at its Hankey branch who will be the first line of contact with customers entering the branch, while also being responsible for coordinating all administrative functions at the branch. This person will ensure effective communication, seamless workflow, and compliance with company procedures.
Key Taks and Responsibilities
Reception & Customer Service
- Provide warm, professional front-desk service
- Handle enquiries, complaints, and redirection
- Effective switchboard management
- Keep reception areas neat and welcoming
- Support over-the-counter sales transactions
Administrative Support & Branch Coordination
- Coordinate deliveries, collections, and logistics
- Manage office records and documentation
- Assist with procurement and purchase orders
- Liaise on staff training arrangements
Financial Administration
- Handle petty cash and reconciliations
- Process invoices, purchase orders, payments, and CODs
- Assist with debtors management and month-end tasks
- Capture daily bank transactions accurately
- Maintain branch expense registers and procurement records
- Ensure KYC/FICA documentation accuracy
Personnel & Compliance
- Maintain complete, up-to-date staff files
- Coordinate overtime and training schedules
- Support Health & Safety compliance efforts
Travel & Logistics
- Book travel, accommodation, and rentals
- Record and report travel expenses
Inventory & Supplies
- Track and issue consumables and assets
- Manage office, stationery, and PPE stock
- Maintain vehicle and usage logbooks
Reporting & Documentation
- Compile accurate reports and registers
- Ensure audit-ready records and checklists
- Assist operations and marketing with admin
Workshop Support
- Create and close job cards
Job Requirements
Qualifications
- National Senior Certificate;
- Relevant diploma or certificate in Office Administration, Customer Service, or Business Administration will be advantageous
- Valid Code 8 (EB) drivers license
Experience
- At least 3-5 years in reception or office administration roles, preferably in multi-branch environments
Skills and Knowledge:
- Experienced in customer service with strong telephone, interpersonal, and communication abilities.
- Skilled in assertiveness, computer literacy, and bilingual communication. Proficient in judgment, planning, organizing, time management, and administration with high attention to detail and accuracy.
- Well-versed in customer service principles, organizational structures, office administration, health and safety protocols, and Equip System.
- Proficient in MS Office and possesses a basic understanding of financial concepts, with a strong focus on administrative tasks.
Additional Information
- We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference.
- Kindly note that criminal background check will be requested in respect of all appointments.
- Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register on www.groupcareers.co.za to apply for the position.
- Should we not have contacted you within four weeks of the closing date, you may assume that your application has been unsuccessful.
