Company: Truworths
Location: South Africa
Closing date: 17 April 2026
Job Description
We are looking for a multi-skilled, dynamic individual to join our Retail Services team as a Retail Operations & Events Administrator. The ideal candidate brings over five years of admin experience, thrives under pressure, is adaptable, and keeps things running smoothly. You must have strong communication skills, a flair for presentations, and a talent for organising events with a sharp eye for detail, a flexible mindset, and enthusiasm for tackling new challenges. This position is based at our head office in Cape Town.
Key Responsibilities
- Managing the admin around the company’s Workforce Management system, assisting stores and other areas of the business with queries and closing of pay periods on a Monday.
- Ensure that the business structure is always correct and the information is accurate
- Weekly HR training reports
- Yearly store performance reports
- Coordinate between stores and the Head Office for ad hoc projects
- Coordinate the business’s annual communication publication
- Maintain e-commerce administration (including ad hoc promotions, store update details, etc.)
- Maintain the correct store detail updates for Google
- Assist with the administration for the business’s internal staff recognition program (capturing compliments, engaging with smaller programs to keep a log of points, etc)
- Coordinate venues for Roadshow events around the country (this includes sourcing a venue, negotiating prices)
- Coordinate between hotels, restaurants, and tourist experiences for the annual staff recognition event
- Propose content for the events
- Propose presentations for the events
- Manage the travel coordination for the events – 3 times a year
Qualifications and Experience
- Matric/ National Diploma/ Degree or relevant qualification
- Minimum 5 years of admin experience
- Minimum 2 years of events coordination experience (can be combined with the admin time)
- Previous retail experience is beneficial
- Previous corporate experience is beneficial
Competencies
- Excellent written and verbal communication skills
- Wants to contribute
- Quick learner
- Highly self-motivated and driven
- Attention to detail
- Willing to share knowledge
- Has a sense of urgency
- Super organized and on top of detailed information pertaining to the role
- Is consistent in their performance and drives their own development
