Company: FNB
Location: South Africa
Application Closing Date: 10 June 2026
Are you a highly organized professional with a knack for streamlining operations and delivering top-tier customer service? If you’re looking to take the next step in your career with one of South Africa’s leading financial institutions, this could be your moment.
First National Bank (FNB) has officially opened applications for a full-time Administrator position based in the vibrant city of Durban.
If you are ready to drive accuracy, maintain strict compliance, and contribute to continuous process improvement in a fast-paced environment, read on to discover what this role entails and how you can apply before the rapidly approaching deadline.
Role Overview: FNB Administrator (Durban)
As an Administrator at FNB, your primary mission is to provide proactive, reliable, and efficient administrative support. You will play a vital role in ensuring the smooth functioning of your designated area while keeping an eye on cost efficiencies, governance, and exceptional service delivery.
Key Job Details
- Position: Administrator
- Location: Durban
- Work Type: Full-time
- Reference Number: R50273
- Application Closing Date: June 10, 2026
- Financial Mindfulness: Managing costs and expenses within an approved budget to successfully achieve cost efficiencies.
- Customer Excellence: Delivering exceptional, proactive, and innovative service that exceeds customer expectations, while resolving all queries efficiently within agreed timelines.
- Customer Retention: Actively managing and engaging with the misaligned attrition base to resolve concerns and improve long-term customer retention outcomes.
- Operational Accuracy: Providing efficient and effective administrative support to ensure high standards of accuracy within the functional area.
- Governance & Compliance: Complying fully with all relevant legislative and audit governance requirements.
- Tracking & Monitoring: Maintaining effective electronic tracking and monitoring of activities and timelines to support overall administrative and process efficiency.
- Data-Driven Insights: Providing timely and accurate management information (MI) to support and improve strategic business decision-making.
- Performance Standards: Maintaining high performance standards through consistent delivery against defined Key Performance Indicators (KPIs) and service levels.
- Personal Development: Managing your own professional development to continuously increase competencies and keep up with all mandatory compliance training requirements.
- Gather your updated CV, academic qualifications, and South African ID.
- Ensure your resume highlights your experience in budget tracking, customer query resolution, and working within regulated compliance environments.
- Head over to the official FirstRand/FNB careers portal.
- Search for reference number R50273 to find the specific listing and submit your application.
