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Company: SanTam
Location: South Africa
Closing Date: Not Specified
Santam Agriculture Crop has a position available for a Policy Administration Clerk who will be based at their Bloemfontein Office.
JOB DESCRIPTION
The Policy Administration Clerk will ensure that all signed policy documents are received, captured and accurately filled in the system. The role will handle enquiries relating to outstanding policy documents. The role will further be responsible for the registration and noting of cessions on policies. In addition, the role will assist with validating and processing of policies.
DUTIES
- Collection of signed policy documents from intermediaries.
- Handling enquiries and manage discrepancies relating to signed policy documents.
- Capture receival of signed policy documents onto Guidewire.
- Capture and process amendments on policies on the system.
Verification of policies and relevant documents. - Distribute policy documents
- Provide training and support to Policy Clerks
- Support Agri personnel and intermediaries.
- Handling, registration and noting of cessions
- Managing the Support and Distribution E-mails
- Create Policies on Acceptance for Testing
- Additions of farm numbers
- Address incomplete/no signature policy information.
- Manage all policy systems and general office administrative duties.
QUALIFICATIONS AND EXPERIENCE
- Higher Certificate
- Ideally, a Degree or Diploma in Agriculture
- 1- 2 years’ experience in dealing with Insurance Policies would be advantageous.
- Experience in an insurance environment is recommended.
SKILLS & COMPETENCIES
- Computer literacy (MS Excel, Word, Outlook).
- Excellent verbal and written communication skills.
- Strong planning and organising abilities.
- Flexibility and Adaptability to manage multiple priorities.
- Client Services
- Team player
- Attention to detail / accuracy.
- Professional behaviour
- Well-spoken and confident in English and Afrikaans
- Ability to perform tasks under pressure.
