Company: South Africa
Location: South Africa
Closing Date: 08 April 2026
Role Purpose
To assist with providing an efficient and effective service to clients by giving support to the consulting team.Requirements
- 3 years administration experience within employee benefits environment
- Knowledge of basic excel, word and reports
- Planning and organising
Duties & Responsibilities
- Build and maintain effectiverelationships with internal and external clients
- Assist with first line queries ensuring that they are resolved or escalated timeously
- Maintain a network of relationships with internal clients ensuring effective service delivery to consultants
- Maintain a consistent service delivery to consultants that will result in client retention and satisfaction
- Assist with action items from client meetings ensuring the time lines as agreed on are clearly stated
- Arrange detailed travel arrangements and compile all therelevant documentation for travel-related meetings
- Co-ordinate all the components(logistics, catering etc.) of events,meetings and functions within budget and specifications
- Participate and contribute to aculture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Give input in the development of initiatives to improve or enhance the client experience
- Make recommendations to improve client service and fair treatment of clients and their employees within area of responsibility
- Identify solutions to enhance operational efficiency
- Positively influence and participate in charge initiatives
- Continuously develop own expertise in terms of professional,industry and legislation knowledge
- Contribute to continuous innovation through thedevelopment, sharing andimplementation of new ideas
- Take ownership for driving career development
Competencies
- Client Commitment
- Drive for results
- Collaboration
- Self-awareness and insight
- Diversity and inclusiveness
