Company: ABSA
Location: South Africa
Closing Date: 24 April 2026
Job Description
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job SummaryDeliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Minimum Experience and Qualifications:
- NQF Level 5 qualification or higher
- Branch experience
- Customer service experience
- Sales experience
- Experience in handling complaints and resolving queries
- Collections experience will be advantageous
EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
