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Company: AECI
Location: South Africa
Closing Date: 02 November 2026
If you are looking to advance your career with a prominent industrial organization, the Customer Service Administrator AECI ZA 2026 opening offers a solid pathway. AECI Mining is currently recruiting for this position within their administrative framework. Candidates eager to find out more about AECI careers 2026 will find this role centered around coordination, order fulfillment, and client communication.
AECI operates as a major diversified company with specialized pillars, notably AECI Mining, focusing on high standards of safety, governance, and operational excellence. Joining their team means becoming part of an established corporate network that values structured compliance and reliable customer support.
Job Overview
- Job Title: Customer Service Administrator
- Company: AECI (AECI Mining pillar)
- Location: ZA (South Africa)
- Employment Type: Not specified by employer
- Closing Date: Not specified by employer
- Salary: Not specified by employer
Source: official job advertisement. Last verified: October 29, 2026.
Role Purpose and Key Responsibilities
The primary purpose of this role is to handle and process export sales orders efficiently while maintaining precise records. This includes issuing accurate quotes and invoices, alongside coordinating closely with warehousing, shipping, and logistics departments to ensure seamless order delivery.
Key duties associated with the position include:
- Receiving and processing incoming export orders and managing export sales invoicing.
- Assisting with local sales processing when required and executing timeous order billing.
- Expediting orders through internal liaison and maintaining filing systems for local sales documentation.
- Preparing customer quotations and providing sales support to the frontend team.
- Communicating consistently with shipping, logistics, warehousing, and supply planning departments to update customers.
- Adhering strictly to established policies, governance frameworks, and Safety, Health, and Environmental (SHE) standards.
Requirements and Qualifications
Reviewing the Customer Service Administrator requirements and qualifications reveals a blend of foundational education and practical experience.
- Education: A Grade 12 certificate is required, alongside a National Diploma or Degree in Business Administration or Supply Chain.
- Experience: A minimum of 3 years of working experience in a customer care environment.
- Technical Knowledge: Essential knowledge of sales order billing procedures and processes, coupled with intermediate proficiency in MS Word, Excel, and Outlook. Exposure to general supply chain processes and administrative competence is also necessary.
- Preferred Skills: Knowledge of SAP represents a distinct advantage.
- Key Competencies: Strong capabilities in deciding and initiating action, planning and organizing, working with people, adhering to principles and values, and delivering results. Additional traits include adapting to change, writing reports, and coping with pressure.
Location, Work Arrangement, and Compensation
The position is based in ZA within the AECI Mining pillar. The posting details a pay grade designation of CU. However, exact monetary figures regarding compensation are not detailed in the official notice.
How to Apply
To submit your candidacy, follow the official application channels provided by the employer.
- Visit the official AECI careers portal where the vacancy is hosted.
- Review the requisition details (Requisition ID: 1851) to ensure your qualifications match.
- Prepare your updated curriculum vitae, educational certificates, and supporting documents.
- Complete the online application form and submit your profile through the official portal link.
Important Notes & Deadlines
Candidates should note that the employer has not provided a strict closing date for this vacancy. Because rolling recruitment can occur, prompt submission is advised. Ensure that all required documents, such as your Grade 12 certificate and tertiary qualifications, are ready before initiating the application process.
Not Disclosed in the Posting
- Exact employment type (e.g., permanent vs. contract)
- Specific closing or application deadline date
- Detailed salary figures or benefit breakdowns
Frequently Asked Questions
What experience is needed for the Customer Service Administrator role?
The employer requires a minimum of 3 years of experience working in a customer care environment.
Is a university degree mandatory?
The posting lists a National Diploma or Degree in Business Administration or Supply Chain alongside a Grade 12 certificate as part of the qualifications.
Does the position require SAP knowledge?
Knowledge of SAP is not strictly mandatory, but the posting notes it will be advantageous.
What is the salary for this position at AECI?
The official job advertisement does not disclose a specific salary or compensation package.
How can I check my application status after applying?
General advice: Typically, you can track your application status by logging into the candidate portal account you used to submit your documents, or by watching for communication from the company’s recruitment team.
Is remote work permitted for this role?
The source posting does not mention remote work arrangements, specifying the location simply as ZA.
Conclusion
Securing the Customer Service Administrator AECI ZA 2026 role requires a strong background in customer care, order processing, and supply chain administration. If you meet the criteria and want to join a leading industrial team, submit your application through official channels promptly.
