Capitec Bank: Online Banking Consultant

Company: Capitec Bank

Location: South Africa

Purpose Statement

• To provide app and online banking assistance to commercial and business centre clients. 
• To increase app and online banking within the assigned region. 
• To build relationships with commercial and business centre clients within the assigned region. 
   

Experience

Minimum:

• 1yrs Business Banking experience in a client facing role providing service and support

Ideal:

• Client liaison experience 

Qualifications (Minimum)

• A relevant tertiary qualification in Banking or Information Technology

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Knowledge and understanding of IT systems, development life cycles 
• Knowledge of banking regulatory and legislative landscape
• Understanding of compliance and risk management principles
• Good understanding of information technology and business concepts
• A thorough working knowledge of standardised business banking products

Ideal:

• Capitec policies and procedures 
• Online banking product knowledge
• Client liaison experience 

Skills

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Problem solving skills
• Reporting Skills

Conditions of Employment

• Clear criminal and credit record