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Company: DisChem Pharmacies
Location: South Africa
Closing Date: 02 October 2026
Are you looking to kickstart or advance your career in the retail sector with a leading South African brand? Dis-Chem Pharmacies has an exciting opportunity available for an Online Administrator at their Canal Walk, Century City store. This permanent role offers dynamic daily responsibilities, attractive company benefits, and the chance to contribute to seamless digital and in-store retail operations.
Company Overview
Dis-Chem Pharmacies is a prominent and trusted name in the South African retail pharmacy and health sector. Known for delivering exceptional service and high-quality health, wellness, and beauty products, the company operates an extensive network of retail stores alongside a robust digital platform, including the Dis-Chem Online Store’s Click & Collect system.
Job Overview
- Role Title: Online Administrator
- Company: Dis-Chem Pharmacies Limited
- Location: Canal Walk, Cape Town, Western Cape
- Employment Type: Permanent
- Posted Date: 18 September 2026
- Closing Date: 02 October 2026
Job Purpose
The main function of the Online Administrator role is to ensure effective in-store operations for the Dis-Chem Online Store’s Click & Collect system.
Key Responsibilities
The official job specifications outline the following primary duties for the Online Administrator:
- Promote the ultimate superior customer relations experience for all Click & Collect users.
- Manage customer orders and ensure that they are ready for collection before the customer visits the store to collect their goods purchased.
- Stay up to date with all e-mail and system queries and act accordingly.
- Keep accurate records of all Click & Collect orders received, picked, packed, and released to the customer.
- Identify opportunities to reduce customer wait times upon picking at stores.
- Report any system issues as soon as they appear to enhance customer experiences.
- Correctly pick and pack parcels to avoid customer discrepancies.
- Resolve any customer queries in the fastest and most appropriate way possible.
- Inform management of any unresolved customer matters.
- Maintain regular communication with management and up-to-date feedback regarding online operations.
- Implement all new operations as required by management.
Minimum Requirements
Essential Qualifications and Experience
- Grade 12 / Matric
- Minimum of 1 year of experience in a relevant retail environment
- Computer literate, including MS Office and internet browser administration
Special Conditions of Employment
- Willing and able to work retail hours
- Reliable transport
- Fully vaccinated (proof of vaccination certificate required)
- South African citizen
- Clear credit and criminal records
Preferred Skills and Competencies
Essential Competencies
- Understand best practices related to Click and Collect in-store operations
- Customer service driven with a focus on quality
- Exceptional communication and active listening skills
- Strong customer service skills
- Attention to detail
- Deadline driven
- Problem-solving skills
- Patient, honest, and trustworthy disposition
- Time management and accountability
Advantageous Skills
- Understanding of basic online shopping (e-commerce) in South Africa
- Bilingualism
Salary and Benefits
Dis-Chem Pharmacies offers a comprehensive remuneration package for this permanent position, which includes:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Required Documents
- Updated Curriculum Vitae (CV)
- Proof of vaccination certificate
- Certified copies of qualifications and identity documents (as standard practice, though specific document requirements beyond the CV and certificate are not exhaustively listed in the posting)
Step-by-Step Application Process
- Review all minimum requirements and special conditions of employment to ensure you qualify.
- Prepare your updated CV and ensure you have your proof of vaccination certificate ready.
- Navigate to the official online job portal where the listing is hosted.
- Click on the Submit CV or Apply button on the vacancy page.
- Complete the application form and upload your required documents before the closing date.
Important Notes
- Closing Date: Applications must be submitted by 02 October 2026.
- Ensure that you meet the physical and background checks, including clear credit and criminal records, as well as being fully vaccinated.
Frequently Asked Questions (FAQs)
What is the closing date for the Dis-Chem Online Administrator position?
The closing date for applications is 02 October 2026.
Where is the job located?
The position is based at the Canal Walk, Century City store in Cape Town, Western Cape.
Is previous experience required?
Yes, applicants must have a minimum of 1 year of experience in a relevant retail environment, alongside a Grade 12 / Matric qualification.
What employment type is this vacancy?
This is a permanent position.
Conclusion
The Online Administrator vacancy at Dis-Chem Pharmacies Canal Walk offers a stable, permanent career path with competitive benefits and a structured retail environment. If you meet the essential requirements, possess a strong customer-centric focus, and want to join a trusted South African retailer, ensure you submit your application before the 02 October 2026 deadline.
