Company: Road Accident Fund – RAF
Location: South Africa
Closing Date: 28 April 2026
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.
Purpose of the Job:
Administrator HC Operations is responsible for the day-today provision of administrative, operational and technical support services to the HC department.
Key Performance Areas
Human Capital Operations Support
- Coordinate interview logistics including venues, schedules and panel arrangements.
- Prepare job offer letters and submit to Senior Officer.
- Coordinate benefits administration change requests/payroll inputs and submit timeousley.
- Monitor e-recruitement system and ensure that all required documentation is loaded.
- Coordinate packs for new hire/s and terminations.
- Coordinate induction and orientation sessions for new staff.
Compliance Administration
- Administer applicable standards,processes and procedures.
- Maintain verson control on documentation related to the departments business activities.
- Ensure compliance to the policies and process standards.
- Keep abreast of internal standards and business goals to ensure adherence to sound internal control.
- Handle all first line employee queries and escalate where necessary.
Office Coordinator
- Maintain strict confidentiality in all matters relating to the department.
- Make follow-ups on outstanding matters and escalate where required.
- Ensure all office requests are handled and responded to within set timelines.
- Compile and distribute relevant statistics and reports as per pre-defined standard as required.
- Coordinate operational office activities to ensure efficiency and compliance on the provision of the core function of the respective department.
Document Control
- Ensure that the filing system is up-to-date and functional.
- Manage the retrieval of information at all times as requested in the office.
- Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
- Acknowledge the receipt of documentation, record data onto the computer system and file appropriately.
- Maintain records of all files, correspondences and registers.
Qualifications
- National Diploma in Human Resource Management related qualification.
Experience
- Relevant 2 years’ experience in a similar HC Operations environment.
Behavioural
- Planning, Organising and Coordinating.
- Personal Mastery.
- Enotional wisdom and decision making.
- Ethics and Values.
- Client Service Orientation.
Technical
- Computer literacy in MS Word,Excel,PowerPoint.
- Relevant SAP including Success Factors knowledge.
- Excellent planning and organisational skills.
- Good administrative skills.
- Ability to access required information.
- Writing skills.
Road Accident Fund Values
- Integrity
- Compassion
- Accountability
- Respect
- Excellence
- Empathy
