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Company: Road Traffic Infringement Authority
Location: South Africa
Closing Date: 03 August 2026
Are you looking for a permanent administrative opportunity within South Africa’s public sector? The Road Traffic Infringement Authority (RTIA) has officially announced 10 vacant posts for the position of AARTO Back-Office Administrator.
This detailed guide outlines everything you need to know about these vacancies, including the key responsibilities, educational requirements, salary details, and step-by-step application instructions.
Company Overview
The Road Traffic Infringement Authority (RTIA) is an entity committed to promoting road safety and fair traffic adjudication across South Africa. Operating under the slogan “Justice in Adjudication,” the RTIA manages the administrative processes surrounding the Administrative Adjudication of Road Traffic Offences (AARTO) Act.
Job Overview
- Post Title: AARTO Back-Office Administrator (x10)
- Department: AARTO Back-Office
- Reference Number: ABO/RTIA/2026
- Job Level: Level 6
- Employment Type: Permanent
- Location: Not explicitly specified in the official advertisement (South Africa)
Job Purpose
The main objective of the AARTO Back-Office Administrator is to provide comprehensive administrative support services to the AARTO Back Office, ensuring smooth processing of elective options and supporting the integrity of the National Contravention Register (NCR).
Key Responsibilities & Duties
The successful candidates will perform the following duties:
Administrative Support Services
- Open mail items received in conjunction with the Facilities Unit / Revenue Unit.
- Sort mail items according to the type of elective option received.
- Date stamp the first page of the applicable elective option form.
- Process allocated elective options.
- Monitor email application folders and process email applications as received.
- Follow up with infringers who submitted incorrect or incomplete application forms.
- Handle telephone calls and email enquiries received from members of the public regarding submitted elective option applications.
- Assist other business units and perform front office duties as and when requested.
Process & Upload Elective Forms to the National Contravention Register (NCR)
- Upload physical documents/elective option forms to the NCR as prescribed.
- Perform necessary transactions on the NCR to acknowledge receipt of elective options.
- Verify that the correct document was uploaded.
- Shred documents once successfully uploaded to the NCR.
- Draw daily RD323 / 324 reports in support of processed applications.
Performance Management
- Manage personal performance in terms of the signed performance agreement.
- Participate in performance management reviews with the Manager / Supervisor as required.
Minimum Requirements
To be considered for this position, applicants must meet the following criteria:
- Educational Qualification: Grade 12 (NQF Level 4) or equivalent qualification.
- Experience: At least 3 years of administration and/or telephonic experience in a support services environment.
- Industry Experience: Experience working in the road traffic environment.
- Practical Knowledge: Demonstrated knowledge and practical experience in office administration support functions.
Preferred Skills & Competencies
- Registry Background: Having a registry background will be an added advantage.
- Interpersonal and communication skills (oral and written)
- Analytical skills
- Organizational skills
- Administration skills
- Good record-keeping skills
- Fraud awareness
- Report writing skills
- Computer literacy (Databases and/or spreadsheets)
- Problem-solving and analysis skills
- Planning and analysis skills
Salary and Benefits
- Salary: R 280,278 per annum
- Benefits: Additional statutory benefits or allowances are not explicitly detailed in the advertisement.
Location & Employment Type
- Location: Not disclosed in the official advertisement.
- Employment Type: Permanent (Full-time)
Closing Date
- Closing Date: 03 August 2026
Note: Late applications will strictly not be considered.
Required Documents
When submitting your application, you must include the following:
- Cover Letter / Application Letter
- Recent Curriculum Vitae (CV)
- Certified copies of qualifications
- Certified copy of Identity Document (ID)
Step-by-Step Application Process
- Prepare your application letter, updated CV, certified copies of qualifications, and certified ID.
- Ensure all supporting documents are clearly scanned and attached.
- Submit your application via email to: [email protected]
- Submit your application before the closing date of 03 August 2026.
Important Notes for Applicants
- Supporting Documents: Applications submitted without all prescribed supporting documents or late applications will be automatically disqualified.
- Correspondence: Correspondence will be limited to shortlisted candidates only.
- Unsuccessful Applications: If you do not hear from the Agency within three (3) months from the closing date, please consider your application unsuccessful.
- Vetting & Security Checks: Recommended candidates will undergo mandatory background checks, security clearance, and qualification verification.
- Employment Equity: The RTIA is an Equal Opportunity Employer seeking to balance its employment equity profile. Youth, women, and persons living with disabilities are strongly encouraged to apply.
- Internal Applicants: Internal candidates who meet the requirements are also encouraged to apply.
Enquiries Contact Information
If you have enquiries regarding this position, you may contact:
- Ms. Allison Shingange: (087) 287 7993
- Mr. Mzwakhe Mhlanga: (011) 763 1103
Frequently Asked Questions (FAQs)
What is the reference number for this RTIA post?
The reference number for the AARTO Back-Office Administrator post is ABO/RTIA/2026.
How many positions are available?
There are 10 posts available for this position.
What is the minimum qualification needed?
Applicants must possess a minimum of Grade 12 (NQF Level 4) or an equivalent qualification.
What is the salary for an AARTO Back-Office Administrator at RTIA?
The starting salary for this position is R 280,278 per annum (Level 6).
Where do I send my application?
Applications should be emailed to [email protected] with all required supporting documentation attached.
Conclusion
The RTIA AARTO Back-Office Administrator position offers an excellent opportunity for experienced administration professionals seeking a stable, permanent role in public administration. Ensure that your application is complete, well-structured, and submitted to [email protected] before the deadline on 03 August 2026.
