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Company: The State Information Technology Agency (SITA)
Location: South Africa
Closing Date: 04 August 2026
Are you an IT professional seeking a rewarding career opportunity in the South African public sector? The State Information Technology Agency (SITA) has officially published a vacancy for an Advanced Operational Backup Administrator in Erasmus Kloof.
This comprehensive guide covers all the critical details of SITA Vacancy 3059 (Reference NR: VAC00529/27), including eligibility criteria, technical competencies, compensation, and a step-by-step application walkthrough.
Company Overview: State Information Technology Agency (SITA)
The State Information Technology Agency (SITA) is the central IT service provider for South African government departments and public institutions. SITA is responsible for delivering secure, efficient, and reliable information technology, information systems, and related services to improve public service delivery across South Africa.
Job Overview
- Job Title: Advanced Operational Backup Administrator
- Vacancy Reference Number: VAC00529/27 (Vacancy 3059)
- Job Level: C1
- Division: Service Management
- Department: SM EUC DOD
- Location: SITA Erasmus Kloof
- Position Status: 24-Month Fixed-Term Contract (Internal & External)
- Report To: Senior Specialist Backup Administrator
Job Purpose
The primary purpose of the Advanced Operational Backup Administrator is to maintain SITA’s core backup infrastructure, resolve low and medium operational incidents, and ensure that all contracted client data is backed up successfully with functional restore capabilities. The incumbent provides technical support and associated services within the client’s enterprise or LAN/End-user environment to guarantee high-quality service delivery.
Key Responsibilities
Backup Services Maintenance: Provide ongoing maintenance and operational support for all core backup services.
SLA Incident Resolution: Handle and resolve low/medium operational incidents within prescribed Service Level Agreement (SLA) timeframes.
Tools & Dashboard Support: Assist Specialists and Senior Specialists during the installation and rollout of acquired Server Services Toolsets and Dashboards.
Minimum Requirements
Qualifications
- Minimum Education: 1 to 2-year National Higher Certificate in IT (NQF Level 5).
Certifications
- Registration with a Professional Body AND/OR verified/certified alternative specialized certification (e.g., Microsoft Certified Solutions Associate – MCSA).
Work Experience
- 1 to 2 years of practical experience in the administration of backup infrastructure and associated services.
Technical Competencies & Preferred Skills
The official job advertisement outlines the following key technical knowledge and skill areas:
- Organizational Awareness: Strong understanding of IT products and services.
- Server & System Performance: Basic knowledge of system performance monitoring and Server Performance Management.
- Networking Protocols: Understanding of TCP/IP, DNS, 802.1x, and DHCP protocols.
- Operating Systems & Servers: Hands-on knowledge of Windows and Linux Servers, Server Operations, Server applications, and OS Imaging / Core Stack builds.
- Virtualization: Knowledge of physical and virtualized servers, specifically Hyper-V and VMware.
- Directory Services & Email: Active Directory (NOS), E-Mail systems, and DNS management.
- Security & Infrastructure: Basic understanding of VPN technologies/concepts, Patch Management, and Software Deployment.
- Data Protection & Continuity: Core understanding of Backup infrastructure, Disaster Recovery, and Virtualization concepts.
- Service Management Systems: Experience or knowledge of ASPECT/ITSM7 or equivalent Service Management applications.
- Government Regulations: Basic understanding of Public Finance Management Act (PFMA) regulations and hardware/software client support solutions.
Preferred Skills
- Additional preferred skills outside the listed technical competencies and requirements are not disclosed in the official job advertisement.
Salary and Benefits
- Salary Range: R 257 888 – R 386 832 per annum.
- Benefits: Additional fringe benefits or allowances are not disclosed in the official advertisement.
Location
- Workplace: SITA Erasmus Kloof, Pretoria, South Africa.
Employment Type
- Contract Duration: 24-Month Fixed-Term Contract (Open to both Internal and External candidates).
Closing Date
- Application Deadline: 04 August 2026.
Required Documents
While specific document attachments are not individually itemized in the portal steps, the disclaimer specifies that applicants must ensure:
- Valid ID and personal information during e-Services registration.
- Verified SAQA evaluation certificates if holding foreign qualifications.
- Detailed CV ready for submission via the online profile creation process.
Step-by-Step Application Process
Applications for this vacancy must be submitted strictly online via the e-Government Portal (www.eservices.gov.za). CVs emailed directly will not be considered.
Method 1: For New Users (First-time Registration)
- Visit the e-Government Portal at www.eservices.gov.za.
- Click Register and enter your South African ID and personal details.
- Enter the One-Time Pin (OTP) sent to your phone/email to complete registration.
- Log in using your registered username and password.
- Navigate to and click on “Employment & Labour”.
- Select “Recruitment Citizen” to create/update your profile, browse vacancies, and apply for VAC00529/27.
Method 2: For Already Registered Users
- Log onto www.eservices.gov.za.
- Click on “Employment & Labour”.
- Select “Recruitment Citizen”.
- Log in using your username and password.
- Complete your profile update, search for reference VAC00529/27, and submit your application.
Important Notes & Recruitment Disclaimer
No Email Applications: CVs sent directly to support email addresses will NOT be considered.
Recruitment Support: For queries or technical support regarding the portal, contact [email protected] or call 080 1414 882.
Employment Equity: SITA is an Employment Equity employer. Preference will be given to members of designated groups in accordance with SITA’s Employment Equity Plan.
Unsuccessful Applications: If you do not receive communication within two (2) months after the closing date, consider your application unsuccessful.
Late Applications: Applications submitted after 04 August 2026 will not be considered.
Foreign Qualifications: Applicants with foreign qualifications are strictly responsible for having them evaluated by the South African Qualifications Authority (SAQA).
Agency CVs: Submissions from third-party Recruitment Agencies will NOT be accepted.
Clearance & Verification: Appointments are subject to obtaining positive security clearance, signing a performance contract, assessment recommendations, document verification, and reference checking.
Frequently Asked Questions (FAQs)
What is the reference number for this SITA job?
The reference number for the Advanced Operational Backup Administrator role is VAC00529/27 (Vacancy 3059).
Can I email my CV directly to SITA?
No. CVs sent via email will be automatically disqualified. All applications must be logged online via www.eservices.gov.za.
Is this position permanent?
No, this role is a 24-month fixed-term contract open to both internal and external applicants.
What minimum qualification is required?
You require a 1 to 2-year National Higher Certificate in IT (NQF Level 5) alongside 1-2 years of relevant experience.
What happens if I do not receive feedback?
If SITA does not contact you within two months of the closing date (04 August 2026), please regard your application as unsuccessful.
Conclusion
The Advanced Operational Backup Administrator position at SITA Erasmus Kloof presents an excellent opportunity for early-to-mid career IT professionals in South Africa looking to gain enterprise-level backup and infrastructure experience within government systems. Ensure your profile on www.eservices.gov.za is updated and fully submitted before the closing date on 04 August 2026.
