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Company: Tsebo
Location: South Africa
Closing Date: 10 November 2026
Are you looking for an exciting career opportunity in the corporate hospitality and workplace management sector? Tsebo Solutions Group is currently inviting applications for a Receptionist – Cape Region vacancy. If you possess strong organizational abilities, a customer-centric focus, and the required front-line experience, this full-time role based in Cape Town could be your next big career move.
Read on to find out everything you need to know about the position, key duties, requirements, and how to apply before the closing date.
Company Overview: Tsebo Solutions Group
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk, and complexities alongside increased quality, efficiency, and productivity. The company specializes in a wide array of services, including Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, and Remote Camps.
At Tsebo, people are considered the heart of the business. The organization is driven by a knowledgeable workforce in touch with every nuance of client needs, making it a dynamic and rewarding environment for professionals looking to grow their careers.
Job Overview
- Job Title: Receptionist – Cape Region
- Business Unit / Division: Tsebo Cleaning and Hygiene Solutions
- Reference Number: TSE261103-10
- Employment Type: Full Time
- Location (Town / City): Cape Town
- Location (Province): Western Cape
- Location (Country): South Africa
- Closing Date: 2026/11/10
Job Purpose
The Receptionist will receive all visitors in a friendly and professional manner, promptly notify the relevant person of their visitors, and proactively administer workplace reception services in accordance with the master service agreement.
Key Responsibilities
The role involves multifaceted duties split across operational delivery, customer focus, reporting, and adherence to code of conduct standards:
Operational Delivery
- Review visitor and client arrivals for the day.
- Attend to special arrivals and meeting room requirements.
- Provide information about amenities, areas, and venues, while anticipating client needs to build rapport.
- Offer assistance with tasks such as confirming travel arrangements, taking messages, and restaurant reservations.
- Handle meeting room technical requirements, test AC and VC equipment prior to use, and sign Condeco panels in and out.
- Report client feedback to the Helpdesk, escalate unresolved complaints to the Manager, and log building maintenance issues with the TFS call centre daily.
- Ensure compliance with health, quality standards, and TFS Safety, Health, Environmental and Quality (SHEQ) policies.
- Ensure all meeting rooms are clean, set up as required, whiteboards are ready with working markers/erasers, water jugs are refreshed, and tables/chairs are properly aligned.
- Report and hand in any lost property found in meeting rooms to security.
- Ensure all bookings for your floor are noted and planned at least 48 hours prior to the meeting.
Customer Focus & Reporting
- Collaborate with teams to maintain a customer-focused attitude and handle customer queries timeously.
- Conduct client satisfaction surveys and provide advice on general changes and compliance within the workplace management framework.
- Prepare weekly and monthly reporting within set timeframes, update relevant records, and compile statistics as required by your manager.
Minimum Requirements
Applicants must meet the following mandatory criteria to be considered for the position:
- Education: Grade 12 (non-negotiable).
- Computer Literacy: Essential.
- Experience:
- 2 to 3 years of frontline hotel or customer service experience.
- Minimum of 3 years of experience as a Receptionist.
Preferred Skills and Competencies
To excel in this role, candidates should possess:
- Proficiency in MS Office Suite.
- Knowledge of equipment, materials, and suppliers used in facilities management.
- Proven experience as a Concierge.
- Familiarity with hospitality industry standards.
- Proficiency in English (knowledge of additional languages is a plus).
- An outgoing personality with outstanding communication abilities.
- Excellent organizational and time-management skills.
- A customer-oriented, professional attitude and hospitality-centric focus.
Salary and Benefits
- Salary: Not disclosed in the official job posting.
- Benefits: Not disclosed in the official job posting.
Required Documents & Application Process
Required Documents
The official job advertisement does not explicitly list a specific set of required documents (such as a certified copy of ID or certificates); however, applicants typically need an updated professional Curriculum Vitae (CV) highlighting reception and customer service experience to apply through corporate portals.
Step-by-Step Application Process
- Visit the official Tsebo careers portal or search platform where the vacancy (Reference: TSE261103-10) is hosted.
- Review the full job specifications to ensure you meet the Grade 12 and experience criteria.
- Click on the application link/button provided on the official job posting page.
- Complete your applicant profile, upload your updated CV, and submit your application before the closing date of 10 November 2026.
Important Notes
- Closing Date: Applications must be submitted by 2026/11/10. Late applications will not be considered.
- Reference Number: Reference TSE261103-10 applies to this specific role. Keep it handy for tracking purposes.
Frequently Asked Questions (FAQs)
What is the closing date for the Tsebo Receptionist job in Cape Town?
The closing date for applications is 10 November 2026.
What qualifications are required for this role?
A Grade 12 certificate is non-negotiable, alongside computer literacy and specific frontline/receptionist experience.
Is previous hotel or concierge experience mandatory?
The posting requires 2 to 3 years of frontline hotel/customer service experience and a minimum of 3 years as a Receptionist, while concierge experience and hospitality familiarity are listed as valuable competencies.
Is salary information provided in the job ad?
No, salary and benefits details are not disclosed in the official job posting.
Conclusion
The Receptionist role at Tsebo Solutions Group offers an incredible platform for experienced front-office professionals to showcase their administrative and hospitality talents in Cape Town. If you match the required criteria and are ready to deliver exceptional workplace experiences, ensure you submit your application before 10 November 2026.
