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Company: ABSA
Location: South Africa
Closing Date: 06 May 2026
Are you looking to advance your career within the financial services sector? Absa, recognized as a Top Employer for five consecutive years, is currently inviting applications for the position of Administrator: Claims based in Johannesburg.
This is a premier opportunity for a motivated professional to join a “proudly African group” that blends over 100 years of history with a forward-thinking approach to regional and international banking.
Job Details at a Glance
- Job Title: Administrator: Claims
- Location: Johannesburg, Gauteng
- Employment Type: Full-time
- Reference Number: R-15986364
- Closing Date: May 6, 2026
Role Purpose and Summary
The Claims Administrator plays a vital role in the operational success of Absa’s claims department. The primary objective is to plan, manage, and monitor the implementation of claims management activities. You will be responsible for ensuring that all processes are executed in an effective and efficient manner to meet the bank’s approved operational goals.
Key Performance Areas (KPAs)
As an Administrator within the Claims division, your daily responsibilities will include:
- Claims Assessment: You will assess and process claims following rigorous Standard Operating Procedures (SOPs). Accuracy and attention to detail are paramount to ensure fair and timely outcomes.
- Exceptional Customer Experience: You will act as a point of contact for customer interactions. Absa prides itself on professional and efficient service, requiring you to handle inquiries and resolutions with empathy and expertise.
- Compliance & Risk Management: In the highly regulated banking industry, you will ensure all team activities adhere to relevant control requirements, compliance standards, and internal quality benchmarks.
- Operational Support: You will provide ad hoc support to the wider team and customers to maintain high performance and ensure the smooth running of the claims department.
Requirements & Qualifications
To qualify for this role, candidates must demonstrate the following:
- Education: A completed Further Education and Training Certificate (FETC) in Business, Commerce, and Management Studies is a mandatory requirement.
- Professionalism: A proven track record of handling customer interactions with efficiency.
- Technical Skill: The ability to work within structured operating procedures and maintain strict compliance in a high-pressure environment.
Why Work for Absa?
Joining Absa means joining a family that believes “Your Story Matters.” As a leading local bank with international expertise, Absa offers a growth-oriented environment where employees are empowered to shape the future of African banking. Their consistent recognition as a Top Employer highlights their commitment to employee development, workplace culture, and excellence.
How to Apply
Applications must be submitted online through the official Absa Careers portal.
- Visit ABSA official website
- Reference Search: Search for Job ID R-15986364.
- Submit: Ensure your CV and FETC qualification are uploaded before the deadline.
Application Deadline: May 6, 2026 (9 days remaining).
