AVBOB Admin Clerk (B3) Vacancy

Company: AvBOB

Location: South Africa

Are you looking for a stable administrative career in South Africa’s insurance sector? AVBOB Mutual Assurance Society has announced a vacancy for an Admin Clerk (B3) within its Western Cape Broker Division located in Durbanville. This permanent position offers an opportunity to join one of South Africa’s leading mutual assurance organisations.

Whether you are an experienced administrative professional or looking to build a career in insurance distribution management, this job posting provides essential details regarding the duties, requirements, and application steps for the AVBOB Admin Clerk (B3) role.

Company Overview

AVBOB is a customer-centric organisation with a rich history spanning over 100 years. Built on strong core values, the mutual assurance society provides comprehensive funeral, insurance, and financial services across South Africa.

As a mutual society, AVBOB operates without external shareholders, directing profits back to its policyholders and investing in career development for its workforce. Employees benefit from an inclusive corporate culture, dynamic learning initiatives, and career progression opportunities within the financial services sector.

Job Overview

The Admin Clerk (B3) position is based at the Durbanville office in the Western Cape. The successful candidate will join Department 120 (Alternative Distribution Administration) within the Insurance Alternative Distribution business unit.

• Job Title: Admin Clerk (B3)
• Job Reference Number: AC/Brokers/WCd
• Department: 120 – Alternative Distribution Administration
• Business Unit: Insurance Alternative Distribution
• Industry: Insurance
• Number of Openings: 1
• Replacement Note: Replacement position for JJ Coetzee

Job Purpose

The main objective of this role is to provide operational, secretarial, and clerical support to the Western Cape Broker Division. The incumbent plays a vital role in maintaining efficient workflow, supporting client and broker interactions, managing office documentation, and ensuring seamless office administration in line with AVBOB’s customer-focused standards.

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Key Responsibilities

The successful applicant will be expected to carry out general administration tasks including, but not limited to:

• Reception Duties: Welcoming visitors, answering inquiries, and directing foot traffic professionally.
• Switchboard Management: Handling incoming phone calls, filtering inquiries, and transferring calls to relevant personnel.
• Client Services: Assisting clients and brokers with administrative requests and operational queries.
• Document Processing & Data Entry: Entering data accurately, updating records, and scanning essential documentation.
• Record Keeping: Maintaining organized paper and electronic filing systems.
• Typing & Office Documentation: Drafting standard correspondence, typing documents, and managing general clerical tasks.
• Petty Cash Management: Handling and reconciling petty cash according to company financial procedures.
• General Office Support: Performing everyday administrative duties to support team efficiency.

Minimum Requirements

To be considered for the Admin Clerk (B3) role, candidates must meet the following mandatory qualification:

• Education: Grade 12 (Matric Senior Certificate).

Preferred Skills & Experience

While the minimum qualification is Grade 12, AVBOB has specified the following preferred experience and core competencies:

• Work Experience: 1 to 2 years of relevant office administration experience is considered a definite advantage.
• Administration Skills: Strong organizational skills and familiarity with office administration procedures.
• Computer Skills: Basic to intermediate computer literacy for document processing and data entry.
• Communication & Interpersonal Skills: Excellent verbal and written communication abilities, with strong interpersonal relationships skills.
• Time Management: Demonstrated ability to manage tasks efficiently and meet operational deadlines.

Salary and Benefits

• Salary: Market-related. Specific remuneration figures are negotiated based on candidate experience and internal salary bands.
• Benefits: Specific employee benefits for this role are not explicitly disclosed in the official job advertisement. Standard corporate benefits, if applicable, are discussed during the interview process.

Additional Job Details

Location

• Location: Durbanville, Western Cape, South Africa.

Employment Type

• Employment Type: Permanent.

Publication Date & Closing Date

• Publication Date: August 6, 2026.
• Closing Date: Not disclosed in the official advertisement. Applicants are advised to submit their applications as soon as possible, as listings may close once a suitable candidate pool is identified.

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• Unitrans: General Worker
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• Apply For AVBOB: Long Term Insurance Learnerships 2026

Required Documents

The official advertisement does not provide an explicit list of required documents. Standard online recruitment practice typically requires:

• An updated Curriculum Vitae (CV)
• A copy of your Grade 12 certificate
• A copy of your South African Identity Document (ID) or relevant passport/work authorization

Step-by-Step Application Process

If you meet the requirements and wish to apply for the Admin Clerk position at AVBOB, follow these steps:

1. Visit the AVBOB Careers Portal: Access the official AVBOB Direct Hire careers website (avbobjobs.mcidirecthire.com).
2. Locate the Vacancy: Search for Admin Clerk(B3): WESTERN CAPE BROKER DIVISION (Durbanville) or use Job Reference Number AC/Brokers/WCd.
3. Review the Job Posting: Verify that you meet the Grade 12 education requirement and possess the required administrative skills.
4. Click ‘Apply’: Select the Apply button on the job posting page.
5. Account Registration/Login: Create a user account on the Direct Hire portal or log in if you already have an existing profile.
6. Complete the Online Application Form: Upload your updated CV and fill in all mandatory contact, employment, and qualification details.
7. Submit Application: Double-check all entered information for accuracy and submit your job application.

Important Notes for Candidates

Note: Ensure your CV clearly highlights any previous administrative, reception, or customer service experience to stand out during the initial screening process. Never pay money to any recruitment agent or portal; official job applications at AVBOB are completely free of charge.

Frequently Asked Questions (FAQs)

What is the minimum educational qualification for this job?

Candidates must hold at least a Grade 12 (Matric) qualification.

Is prior work experience required for the Admin Clerk position?

Prior experience is not strictly mandatory, but 1 to 2 years of relevant office administration experience will give applicants a definite advantage.

Where is the position located?

The position is physically located in Durbanville, Western Cape.

Is this a temporary or permanent position?

This is a full-time, permanent position.

What is the reference number for this vacancy?

The reference number for this role is AC/Brokers/WCd.

Conclusion

The Admin Clerk (B3) position at AVBOB’s Western Cape Broker Division in Durbanville is a well-suited role for administrative professionals seeking permanent employment within South Africa’s insurance sector. With basic entry requirements of a Grade 12 certificate and solid office management skills, this position offers a strong platform for personal and professional growth. Interested candidates are encouraged to apply online via the official AVBOB Direct Hire recruitment portal.