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Company: Mediclinic ER24
Location: South Africa
Closing Date: 02 October 2026
An urgent closing date of 10/02/2026 has been officially set for candidates eyeing the Support Resource Officer Mediclinic Bellville Cape Town 2026 vacancy. With only one position available under reference number 73941, eligible applicants need to act quickly to secure their submission.
The Mediclinic ER24 Contact Centre is building a specialized talent pool for this role, which is anticipated to commence in January 2027. This permanent opportunity offers candidates a chance to step into an expanding emergency services environment from the ground up.
Candidates exploring Mediclinic careers 2026 will find this opening ideal for building long-term career stability in the healthcare sector. Understanding the Support Resource Officer requirements and qualifications early helps applicants prepare a competitive file ahead of the deadline.
Company Overview
Mediclinic operates the ER24 Contact Centre located in Bellville, Cape Town, South Africa. The organization is currently expanding its operational capabilities to establish a high-performing customer experience environment.
Job Overview
- Title: Support Resource Officer
- Location: ER24 Contact Centre 124, Bellville, Cape Town, South Africa (with additional reference to Witkoppen)
- Employment Type: Permanent
- Closing Date: 10/02/2026
- Salary Band: Not specified by employer
Job Purpose / Role Summary
The role is designed to shape a high-performing customer experience environment that delivers meaningful impacts for customers, employees, and the broader business. Although the role is not immediately available, leadership is seeking exceptional candidates to build an early talent pool for an anticipated start in January 2027.
Key Responsibilities
- Dispatch vehicles according to the CAD system.
- Assist in receiving, prioritise, logging, and processing all calls and alerts received.
- Provide basic contact centre administration.
Minimum Requirements
- Essential Education: Grade 12
- Essential Minimum Experience: Contact Centre or Emergency Contact Centre exposure
- Computer Literacy: Proficiency in Microsoft Office
- Core Skills: Dispatching of vehicles, emergency care knowledge, typing skills, and written/verbal English proficiency
- Contextual Knowledge: Geographical locations, EMS environment, and professional telephonic and email etiquette
Preferred Skills / Nice-to-Haves
- Desired Education: BAA or Level 3 first aid certification
- Desired Experience: 1 to 3 years of dispatching experience within an EMS contact centre
Salary & Benefits
The exact salary band and benefits package are not specified by the employer. Candidates interested in estimating potential earnings can review typical regional benchmarks for medical contact centre personnel in South Africa, though official figures remain undisclosed in the job posting.
Location & Work Arrangement
The workplace is situated at the ER24 Contact Centre 124 in Bellville, Cape Town, South Africa, with references to Witkoppen. The workplace type is designated as permanent.
Application Process
- Review the posting details carefully and ensure all minimum educational and experiential requirements are met.
- Prepare your application materials, noting that internal employees on a fixed-term contract must apply using an external candidate profile rather than an employee profile.
- Submit your application through the official portal before the closing date.
Required Documents
- Updated curriculum vitae reflecting contact centre or emergency contact centre exposure
- Proof of Grade 12 education
- Supporting certificates for any preferred qualifications such as BAA or Level 3 first aid certification, if applicable
Important Notes / Deadlines
The closing date for applications is 10/02/2026. Internal employees currently working on a fixed-term contract must ensure they use an external candidate profile when submitting their applications to prevent processing errors.
FAQs
- What is the closing date for the Support Resource Officer vacancy? The closing date is 10/02/2026.
- What is the salary for the Support Resource Officer role at Mediclinic? The salary is not specified by the employer.
- Where is the position located? It is located at the ER24 Contact Centre 124 in Bellville, Cape Town, South Africa.
- What experience is required? Essential minimum experience requires contact centre or emergency contact centre exposure, while 1 to 3 years of EMS dispatching experience is preferred.
- What educational qualifications are needed? A Grade 12 certificate is essential, and a BAA or Level 3 first aid certification serves as a desired education.
- How do internal fixed-term contract employees apply? They must apply using an external candidate profile rather than an employee profile.
- When is the anticipated start date? The role is anticipated to commence in January 2027.
Conclusion
Securing a position as a Support Resource Officer Mediclinic Bellville Cape Town 2026 offers a remarkable entry point into emergency medical services infrastructure. Review additional open roles or check the updated job feed to explore similar healthcare career pathways.
