SARS: Administrator: Office Support Vacancy

Company: South African Revenue Service

Location: South Africa

Closing Date: 07 August 2026

Are you an experienced administrative professional looking to build a career in the public sector? The South African Revenue Service (SARS) has officially announced a vacancy for an Administrator: Office Support in Doringkloof for 2026.

This role offers an opportunity to contribute to revenue collection and economic stability while delivering essential administrative support within SARS’s Taxpayer Engagement division.

Company Overview

The South African Revenue Service (SARS) is responsible for administering the South African tax system and customs legislation. Guided by its vision of “SARS – A future re-imagined,” the organization is built on a culture of voluntary compliance, integrity, and exceptional service delivery.

Job Overview

• Job Title: Administrator: Office Support
• Requisition ID: 11399
• Position Reports To: Ops Manager: Taxpayer Services
• Division: Taxpayer Engagement
• Location: Doringkloof
• Advert Closing Date: 7 August 2026
• Employment Type: Not explicitly stated in the advertisement.

Job Purpose

To deliver office support tasks through the execution of pre-defined objectives as per agreed Standard Operating Procedures (SOPs) to increase operational quality and productivity.

Key Responsibilities

The successful candidate will handle a variety of administrative and support outputs across different operational areas:

Process & Operations

• Coordinate and track stock of office supplies and equipment in collaboration with relevant business units, placing orders when necessary.
• Use electronic and manual filing systems to retrieve, track, and file documents.
• Assist and support management regarding various management, contractual, and administrative tasks where relevant.
• Assist with functional and administrative tasks and procedures relating to the functional area.
• Communicate transactional outputs and queries in the area of work according to policies and quality requirements.
• Contribute to the development and improvement of area-specific standards, procedures, and processes to ensure continued quality and service improvement.
• Support the successful implementation of change initiatives within the work area.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in the work area.
• Perform all administrative actions related to the area of accountability in line with relevant policies, processes, legislation, and work instructions.
• Report on transactional and process activities within set guidelines to provide timely information for decision-making.

Client Service

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering a service that is consistent, seamless, and error-free.

Governance

• Comply with set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People Development

• Drive own performance in order to achieve work outputs in line with required response time, quality, and service delivery standards.
• Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of the job.

Financial Stewardship

• Adhere to specified policies, standards, and procedures to prevent wastage on resources and report violations.

Minimum Requirements

Candidates must meet one of the following education and experience combinations:

• Option A: Relevant Higher Certificate (NQF 5) plus 2 years of Office Administration experience.
• Option B: Senior Certificate (NQF 4) plus 3 years of Office Administration experience.

Preferred Competencies & Skills

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect & Trust

Technical Competencies

• Administrative Support
• Business Knowledge
• Data Collection and Analysis
• Efficiency Improvement
• Events, Meeting or Task Coordination
• Functional Policies and Procedures
• Quality Control
• Record Maintenance
• Reporting
• Service Delivery
• Standard Operating Procedure Compliance

Salary and Benefits

Note: Remuneration, salary scales, and specific employee benefits are not disclosed in the official job advertisement.

Required Documents

While specific application upload requirements are managed via the e-recruitment system, applicants typically need to ensure the following are prepared:

• An updated CV detailing relevant office administration experience.
• Certified copies of highest qualifications (NQF Level 4 or NQF Level 5 Higher Certificate).
• Certified copy of South African ID or proof of residency.

Step-by-Step Application Process

1. Access the SARS e-Recruitment Portal: Visit the official SARS careers web page or click the direct application link on the official portal.
2. Search Vacancy: Locate Requisition ID 11399 or search for “Administrator: Office Support”.
3. Register/Log In: Create a candidate profile or log into your existing SARS careers account.
4. Complete Profile Details: Input your personal, educational, and work experience information matching the minimum criteria.
5. Upload Documents: Attach your CV, qualifications, and required identification documents.
6. Submit: Review your information thoroughly and click Apply before the closing date.

Important Notes

• Closing Date: 7 August 2026. Applications submitted after this date will not be considered.
• Integrity: SARS places a strong emphasis on integrity and honesty; candidate screening is aligned with governance procedures.

Frequently Asked Questions (FAQs)

What is the closing date for the SARS Administrator role?

The application deadline is 7 August 2026.

Where is this position located?

This position is based at the SARS location in Doringkloof.

Can I apply with a Senior Certificate (Matric)?

Yes, applicants with a Senior Certificate (NQF Level 4) can apply provided they have at least 3 years of Office Administration experience.

What experience is required if I have an NQF Level 5 qualification?

If you hold a relevant Higher Certificate (NQF 5), you require a minimum of 2 years of Office Administration experience.

Conclusion

The Administrator: Office Support vacancy at SARS Doringkloof is an excellent opportunity for qualified administrative professionals to join the South African Revenue Service. Ensure your application, CV, and supporting qualifications are submitted on the official portal before 7 August 2026.