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Company: The State Information Technology Agency (SITA)
Location: South Africa
Closing Date: 27 July 2026
Are you looking for a stable administrative career in the public sector? The State Information Technology Agency (SITA) has published an official vacancy for an Office Clerk (Ref NR: VAC00690/27) based at SITA Erasmuskloof.
This comprehensive guide details everything you need to know about the position, including qualifications, technical competencies, salary scale, and step-by-step instructions on how to submit your application via the e-Government Portal.
Company Overview
The State Information Technology Agency (SITA) is South Africa’s primary IT services provider for government departments and public sector bodies. SITA is committed to driving digital transformation, improving administrative efficiency, and building robust public infrastructure.
As an Employment Equity employer, SITA aims to create an inclusive work environment. Preference is given to applicants from designated groups in alignment with the organization’s Employment Equity Plan.
Job Overview
- Job Title: Office Clerk
- Reference Number: VAC00690/27
- Vacancy Number: 3048
- Job Level: B4
- Division: Human Capital Management
- Department: HCM: Facilities Management & Physical Security
- Reports To: Supervisor: Logistics and Office Administration
- Location: SITA Erasmuskloof
- Employment Type: Permanent (Open to both Internal and External applicants)
Job Purpose
The primary objective of the Office Clerk is to provide administrative support to internal and external clients, ensuring seamless daily operations within the Facilities Management & Physical Security department.
Key Responsibilities
As an Office Clerk at SITA, your daily duties will cover three core operational areas:
- Stock Control and Inventory: Managing stationery and general office consumables.
- Courier Services: Handling incoming and outgoing mail, sorting, distributing, dispatching, and tracking shipments.
- Venue Booking & General Office Administration: Coordinating meeting spaces, assisting with facility bookings, and executing routine administrative tasks.
Minimum Requirements
To be eligible for consideration, candidates must meet the following criteria:
- Education: Grade 12 (NQF Level 4) combined with a Certificate in Office Administration or Business Administration.
- Work Experience: 1 to 2 years of practical experience in administration or inventory/stock control within a corporate or public sector environment.
- Prior Roles: Experience as an Administrative Officer, Inventory Officer, or General Administration/Stock Control Officer is suitable.
Technical Competencies & Preferred Skills
The job advertisement specifies the following key technical skills and knowledge areas required for the role:
- Computer Literacy: Proficiency in Microsoft Word, Excel, and PowerPoint.
- Public Sector Governance: Knowledge of the Public Finance Management Act (PFMA) and basic public sector financial principles.
- SITA Operational Knowledge: Understanding of SITA business processes, policies, and procedures.
- Systems Familiarity: Familiarity with Enterprise Resource Planning (ERP) systems used for requisitions, stock control, and financial administration.
- Inventory Management: Practical knowledge of stationery and office consumables management, alongside internal recovery and billing processes.
- Logistics & Mail Management: Understanding of courier services (dispatching/tracking) and mail handling (sorting, distribution, record-keeping).
- Facility Coordination: Experience with venue booking systems and basic meeting coordination.
Note: The official advertisement lists “N/A” under Other Special Requirements.
Salary and Benefits
- Salary Range: R 189 340 – R 284 010 per annum (Job Level B4)
- Benefits: Specific employee benefit structures (such as medical aid, pension fund, or allowances) are not explicitly disclosed in the official job advertisement.
Location & Work Arrangement
- Location: SITA Erasmuskloof, Pretoria, Gauteng, South Africa.
- Work Type: Full-time permanent position.
Employment Type
This is a Permanent position open to both Internal and External candidates.
Closing Date
- Application Deadline: 27 July 2026
Late applications will strictly not be considered.
Required Documents
Before starting your application on the e-Government Portal, ensure you have the following ready:
- South African Identity Document (ID) or valid registration details.
- Updated Curriculum Vitae (CV).
- Certified copies of educational qualifications (Grade 12 Certificate and Certificate in Office Administration/Business Administration).
- SAQA Evaluation Certificate: If you hold foreign qualifications, you must have them evaluated by the South African Qualifications Authority (SAQA) prior to submitting your application.
Step-by-Step Application Process
All applications must be submitted online through the official e-Government portal (www.eservices.gov.za).
Option 1: First-Time Portal Users (New Registration)
- Go to www.eservices.gov.za.
- Click to register using your South African ID and personal information.
- Enter the One-Time Pin (OTP) sent to your mobile phone/email to complete registration.
- Log in using your created username and password.
- Click on “Employment & Labour”.
- Select “Recruitment Citizen” to create and update your profile.
- Browse for Vacancy 3048 / Ref VAC00690/27 and click Apply.
Option 2: Existing e-Services Users
- Access www.eservices.gov.za.
- Click on “Employment & Labour”.
- Select “Recruitment Citizen”.
- Log in using your registered username and password.
- Update your candidate profile, search for the vacancy (VAC00690/27), and complete your submission.
Technical Support & Contact Details
For technical support or application queries regarding the e-Services portal:
- Email Support: [email protected]
- Toll-Free Call Center: 080 1414 882
Important Notes & Recruitment Disclaimer
- Employment Equity: SITA is an Employment Equity employer. Appointments will be made in accordance with SITA’s Employment Equity Plan.
- Shortlisting Communication: Correspondence is limited to shortlisted candidates only. If you do not receive feedback within two months of the closing date, please consider your application unsuccessful.
- Pre-employment Checks: Appointments are subject to:
- Obtaining a positive security clearance.
- Signing a balanced scorecard contract.
- Verification of educational qualifications.
- Reference checks.
- No Agency Applications: CVs submitted by recruitment agencies will not be considered.
- SITA Rights: SITA reserves the right not to make an appointment for this advertised post.
Frequently Asked Questions (FAQs)
What is the salary for the SITA Office Clerk vacancy?
The advertised annual salary range for Job Level B4 is R 189 340 – R 284 010.
Can I email or hand-deliver my CV for this role?
No. Applications must be submitted online via the South African e-Government Portal (www.eservices.gov.za). Agency submissions and manual applications are not accepted.
What qualifications are required for the SITA Office Clerk post?
You need a minimum of Grade 12 (NQF Level 4) along with a Certificate in Office Administration or Business Administration, plus 1 to 2 years of relevant administrative or stock control experience.
Who can I contact if I encounter issues on the e-Services portal?
You can contact e-Government support via email at [email protected] or call the toll-free line at 080 1414 882.
Conclusion
The SITA Office Clerk position (Ref: VAC00690/27) at Erasmuskloof presents an excellent opportunity for qualified administrative professionals looking to develop their careers within a major South African public sector enterprise. Make sure your profile on the e-Services portal is fully updated and submit your application before the closing date of 27 July 2026.
