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Company: Standard Bank
Location: South Africa
If you’re searching for a Standard Bank Customer Services Officer job in Johannesburg for 2026, Liberty Group Limited, a member of the Standard Bank Group, is recruiting a Part-Time Customer Services Officer. This opportunity is suited to experienced client service professionals with a background in business commerce and customer relationship management.
In this guide, you’ll find everything you need to know about the Standard Bank Customer Services Officer vacancy 2026, including the job overview, qualifications, responsibilities, location, application process, and other important details provided in the official job advertisement.
About Liberty Group Limited
Liberty Group Limited operates within the Insurance & Asset Management business segment of the Standard Bank Group. The company provides financial services and insurance solutions while focusing on delivering quality customer experiences and maintaining high service standards.
The advertised position aims to support clients and stakeholders by delivering efficient service while complying with established procedures and legislative requirements.
Job Overview
Position Details
- Position: Customer Services Officer
- Company: Liberty Group Limited
- Business Segment: Insurance & Asset Management
- Location: 1 Ameshoff Street, Johannesburg, Gauteng, South Africa
- Employment Type: Part-Time
- Job Reference Number: 80454439A-0001
- Date Posted: 17 July 2026
- Closing Date: Not disclosed
- Salary: Not disclosed
Job Purpose
The Customer Services Officer is responsible for fulfilling service requests from both internal and external stakeholders efficiently and within the required turnaround times. The role focuses on maintaining legislative compliance, minimizing operational risk and losses, and ensuring a positive client experience through high-quality customer service.
Key Responsibilities
The official job advertisement indicates that the successful candidate will be expected to:
- Process client and stakeholder service requests efficiently.
- Deliver excellent customer service experiences.
- Ensure compliance with established procedures and legislative requirements.
- Maintain service standards while minimizing operational risks and losses.
- Support positive client satisfaction through effective service delivery.
Minimum Requirements
Applicants should meet the following requirements:
Educational Qualification
- Diploma
- Field of Study: Business Commerce
Experience
Candidates must have 3–4 years of experience in:
- Service Management Operations.
- Client relationship management.
- Resolving client service issues.
- Working with multiple internal stakeholders.
- General client services and/or support functions.
- Demonstrated technical proficiency within client service environments.
Preferred Skills and Competencies
Behavioural Competencies
The employer is looking for candidates who demonstrate:
- Developing Expertise
- Documenting Facts
- Embracing Change
- Examining Information
- Interacting with People
- Interpreting Data
- Making Decisions
- Managing Tasks
- Producing Output
- Resolving Conflict
- Thinking Positively
- Upholding Standards
Technical Competencies
Preferred technical skills include:
- Active Listening
- Client Relationship Management
- Client Servicing
- Coaching and Mentoring Operational Practices
- Collaboration
- Continuous Improvement
- Creative Problem Solving
- Query Resolution
Salary and Benefits
The official job advertisement does not disclose the salary or employment benefits for this position.
Job Location
This position is based at:
1 Ameshoff Street, Johannesburg, Gauteng, South Africa
Employment Type
This vacancy is offered as a Part-Time position.
Closing Date
The closing date has not been provided in the official job advertisement. Interested candidates are encouraged to submit their applications as soon as possible while the vacancy remains available.
Required Documents
The official advertisement does not specify which documents are required. Applicants should follow the instructions provided during the online application process.
How to Apply
To apply for the Standard Bank Customer Services Officer vacancy:
- Visit the official Standard Bank Careers website.
- Search for Customer Services Officer or use Job Reference Number: 80454439A-0001.
- Complete the online application form.
- Upload any requested supporting documents.
- Submit your application before the vacancy closes.
Important Notes
- This is a Part-Time opportunity.
- Applications should be submitted through the official recruitment portal.
- The salary has not been disclosed.
- The closing date has not been published in the official advertisement.
- Only information contained in the official job advertisement has been included in this article.
Frequently Asked Questions
Is this a full-time or part-time job?
This is a Part-Time position.
Where is the job located?
The role is based at 1 Ameshoff Street, Johannesburg, Gauteng, South Africa.
What qualification is required?
Applicants need a Diploma in Business Commerce.
How much experience is required?
Candidates should have 3–4 years of relevant experience in client service and service management operations.
Has the salary been disclosed?
No. The employer has not disclosed the salary.
What is the closing date?
The official job advertisement does not provide a closing date.
Conclusion
The Standard Bank Customer Services Officer Job Opportunity 2026 offers experienced client service professionals the chance to join Liberty Group Limited within the Insurance & Asset Management business segment. If you have a Diploma in Business Commerce, several years of customer service experience, and strong client relationship management skills, this part-time opportunity in Johannesburg may be an excellent fit.
As the employer has not published a closing date, interested applicants should apply promptly through the official Standard Bank careers portal while the vacancy remains open.
