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Company: Solenis
Location: South Africa
Applicants looking for a streamlined hiring path should note that this Customer Service Rep opening features a strict urgency deadline closing in mid-October 2026. Professionals tracking Solenis careers 2026 will find this Kempton Park placement offers a structured entry point into the company’s administrative and order management workflow. Reviewing the customer service rep salary Kempton Park 2026 details early can help candidates prepare accurate expectations before the portal closes.
Company Overview
Solenis operates as a global producer of specialty chemicals for water-intensive industries, offering innovative solutions and sustainable practices to customers worldwide. The company maintains regional administrative hubs to support commercial operations, logistics, and field personnel. Solenis careers 2026 focus on building customer-centric support teams that manage complex order chains and client communications.
Job Overview
- Job Title: Customer Service Rep
- Company: Solenis
- Location: Kempton Park, South Africa
- Employment Type: Full time
- Application Deadline: October 15, 2026
- Salary Band: Not specified by employer
Job Purpose / Role Summary
The role centers on maintaining fluid communication channels between clients and the internal supply chain network. Staff in this position handle routine account interactions while balancing administrative duties and sales channel support.
Key Responsibilities
- Provide prompt responses to inquiries via telephone, email, or web chat within service centers.
- Process customer orders, billing, accounts, maintenance requests, and service terminations.
- Troubleshoot and resolve client complaints efficiently.
- Support order follow-up activities for sales and field personnel using a split format of phone and administrative tasks.
- Interpret stock availability, pricing, and status updates to manage expectations regarding delays or substitutions.
- Monitor and manage On Time and in Full metrics on SAP.
- Execute special project assignments designated by management under minimal supervision.
- Investigate credit requests, validate terms, and coordinate returns for non-technical reasons.
- Manage branch administration tasks and operate the switchboard as needed.
- Handle order-taking across trade sectors and maintain sales records for products and promotional activities.
Minimum Requirements
- Experience: Not specified by employer
- Qualifications: Not specified by employer
- Technical Skills: Not specified by employer
Preferred Skills / Nice-Haves
- SAP Proficiency: Not specified by employer
- Industry Knowledge: Not specified by employer
Salary & Benefits
Compensation details for this vacancy are Not specified by employer. Candidates evaluating customer service rep salary Kempton Park 2026 figures should note that specific financial brackets are withheld from the posting text. Benefits information and incentive structures are likewise Not specified by employer.
Location & Work Arrangement
- Workplace Type: On-site in Kempton Park, South Africa
- Support Split: Estimated at 70/30 split of phone and off-phone support duties
Application Process
- Access the official Solenis careers portal to view posting reference R0033202.
- Click the apply button to begin your submission.
- Complete the online candidate profile and upload your documentation before the deadline.
Required Documents
- Resume / CV: Not specified by employer
- Cover Letter: Not specified by employer
Important Notes / Deadlines
Application Deadline: October 15, 2026. Candidates have only 2 days left to apply from the posting date reference. Job requisition identifier is R0033202.
FAQs
- What is the application deadline? The application deadline is October 15, 2026.
- What is the salary for this role? The exact salary is Not specified by employer.
- Is remote work allowed? The listing specifies an on-site presence in Kempton Park with a 70/30 phone and off-phone split.
- How do I check my application status? Application status tracking details are Not specified by employer.
- What are the minimum qualification requirements? Specific educational and experience prerequisites are Not specified by employer.
Conclusion + CTA
Securing a position through Solenis careers 2026 requires prompt action given the short timeline. To explore related opportunities, review additional listings or check the main job feed. Are you ready to submit your application for the Customer Service Rep role before the October deadline?
