Table of Contents Show
Company: SupportYourApp
Location: South Africa
Are you looking for an exciting fully remote job opportunity in digital marketing and influencer management? SupportYourApp has opened applications for the position of TikTok Creator Partnerships Specialist.
This role offers professionals the flexibility to work remotely while managing influencer campaigns and creator relationships globally. Read on to learn more about the position details, candidate requirements, benefits, and how you can submit your application.
Company Overview
SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with tech companies and industry leaders such as MasterCard, Calm, and MacPaw in over 30 countries. Operating globally since 2010, SupportYourApp provides secure customer and technical support services in 60 languages across diverse industries. The company features a multicultural work environment supported by over 1,500 specialists worldwide and adheres to a “People First” management approach.
Job Overview
- Job Title: TikTok Creator Partnerships Specialist
- Company: SupportYourApp
- Department: Service Delivery
- Employment Type: Part-time, Contract
- Location: Remote (Open to candidates in locations including Mexico City, São Paulo, Buenos Aires, Casablanca, Tunis, and Johannesburg, South Africa)
- Language Requirement: English C1 (speaking and writing)
Job Purpose
The purpose of the TikTok Creator Partnerships Specialist role is to coordinate influencer marketing projects, oversee creator outreach logistics, manage rate negotiations, and ensure smooth delivery across social media campaigns in alignment with brand and campaign guidelines.
Key Responsibilities
- Coordinate projects and provide day-to-day operational support across influencer marketing campaigns.
- Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale.
- Manage the full creator pipeline—including outreach, negotiation, contract, content, and payment—and follow up proactively.
- Review and approve creator content drafts against brand and campaign guidelines.
- Send and track creator agreements and ensure payments are processed on schedule.
- Maintain reporting on creator status, output, spend, and performance metrics for stakeholders.
- Flag disputes or at-risk relationships to the internal team with clear context.
- Adhere strictly to internal procedures and standard operating procedures (SOPs).
Minimum Requirements
- Language Proficiency: Excellent English language skills (at least C1 level for both speaking and writing).
- Software Skills: Hands-on experience with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to quickly adapt to new tools.
- Organizational Ability: Strong organizational skills to manage multiple partner relationships simultaneously.
- Tracking & Analytics: Experience building and maintaining tracking systems and reporting dashboards.
- Negotiation & Escalation: Ability to independently manage routine negotiations and approvals while knowing when to escalate issues.
- Availability: Capability to handle time-sensitive creator communications as needed.
- Work Ethic: Positive, proactive, and responsible attitude with a proven track record of delivering tasks reliably on schedule.
- Hardware & Internet Requirements: Personal computer with at least 8GB of RAM and a stable internet connection (minimum speed of 50 Mbps download and 40 Mbps upload).
Preferred Skills
- High-level communication and relationship-building skills.
- Ability to work effectively within a multicultural, international remote team setting.
Salary and Benefits
Salary
- Compensation: Paid in USD (exact monetary figures are not disclosed in the official job posting).
Benefits & Work Conditions
- Schedule: Part-time, Monday through Friday, 4-hour shifts scheduled between 7:00 AM and 3:00 PM (PDT).
- Remote Flexibility: Opportunity to cooperate fully remotely from your home office.
- Work Environment: Inclusive international environment with a culture built on trust and no time-tracking requirements.
- Work-Life Balance: Internal health policies promoting balance between project workload and personal time.
- Growth & Support: Responsive leadership focused on personal development, long-lasting cooperation, and greenhouse conditions for self-development.
- Incentives: Rewards for referring friends to open roles.
> Note: Specific terms, compensation, benefits, and conditions may vary depending on whether the engagement is under an employment contract or an independent contractor agreement.
Location
- Work Arrangement: Fully Remote
- Regions/Cities Mentioned: Mexico City (Mexico), São Paulo (Brazil), Buenos Aires (Argentina), Casablanca (Morocco), Tunis (Tunisia), and Johannesburg (South Africa).
Employment Type
- Contract Type: Part-time / Contract
Closing Date
- Deadline: Not disclosed in the official advertisement. Applications are currently being accepted on a rolling basis until the position is filled.
Required Documents
- Updated Curriculum Vitae (CV) written in English.
Step-by-Step Application Process
- Prepare Your CV: Ensure your resume is updated, written in English, and clearly highlights your C1 English fluency, technical skills, and creator management experience.
- Access the Application Portal: Navigate to the official SupportYourApp careers portal or job listing page for the TikTok Creator Partnerships Specialist position.
- Submit Details: Complete the online application form and upload your English CV.
- Follow Up: Await communication from the SupportYourApp recruitment team regarding further assessment steps.
Important Notes
- SupportYourApp adheres to the principles of equal treatment of candidates and strictly prohibits discrimination on any grounds protected by law.
- Candidates are evaluated on their ability to meet technical computer specifications (8GB RAM, 50/40 Mbps internet speeds) alongside communication skills.
Frequently Asked Questions (FAQs)
What is the required English level for this job?
Candidates must possess an advanced C1 English level for both spoken and written communication.
Is this a full-time or part-time position?
This is a part-time contract role requiring 4-hour shifts from Monday through Friday between 7:00 AM and 3:00 PM (PDT).
What equipment do I need to work remotely?
You need your own personal computer with at least 8GB of RAM and a stable internet connection offering at least 50 Mbps download and 40 Mbps upload speeds.
Where is this remote job located?
While fully remote, the posting specifically highlights applicants from regions such as Johannesburg (South Africa), Mexico City, São Paulo, Buenos Aires, Casablanca, and Tunis.
Conclusion
The part-time remote TikTok Creator Partnerships Specialist role at SupportYourApp presents an excellent opportunity for digital media professionals seeking flexible hours, international experience, and USD compensation. If you meet the English proficiency and hardware requirements, submit your English CV to apply for this remote opening.
